For a fraction of the cost of a new hood, our skilled machinists can repair or replace the veiling and make your veil as good as new.

Prices to re-veil start at £45 including vat.

If your hood really is beyond repair, Sherriff hoods are detachable and interchangeable, so you can purchase a new hood to go on your existing suit. Please contact us to order. Prices start at £69 including vat.

All zips on your Sherriff suit or jacket come with a 5-year warranty. So if you experience any problems with zips within 5 years of purchase, we will replace them free of charge (UK only). You can find the date of manufacture on your garment’s CE label.

If your garment is more than five years old, we can still replace your zips. Prices start at £25 including vat.

Whatever is wrong with your garment, do get in touch if it needs some TLC. We can handle everything from repairing tears, replacing pockets, less-than-sticky hook and loop fasteners, or elastic and toggles that have lost their stretch.

We very rarely have apparel returned to us as faulty – our machinists really are sewing specialists, some with over 30 years experience, and each garment is thoroughly checked before sending.

However, if you receive a garment that isn’t up to our exacting standards, please send it back to us for repair, exchange or a refund. At no cost to yourself of course.

Please call (+44 (0)1872 863 304) or email us (hello@bjsherriff.com) to tell us what needs repairing so that we can give you an estimate for the cost and timescales. If you’re emailing, it’s helpful to include a photo if you can.

We’ll tell you what we expect it to cost, but we can’t give you a completely accurate quote until the machinist has finished the repair.

On top of the repair charge, we charge a return delivery fee. For UK mainland addresses, we charge £7.14, except for any garments still under warranty, in which case we will pay return postage. If you are not in the UK, we will confirm the return postage cost when you contact us.

We can only repair clean garments, please make sure you have washed, and thoroughly dried yours before you pack it up. Read our suit care guide.

Dirty garments may clog the sewing machine, and the machinist may be allergic to wax, propolis and so on. If your garment is returned dirty, we will charge you an additional £10 + vat cleaning fee.

If you’re happy with the cost, please print and complete our returns form, and send, together with your garment, to:

BJ Sherriff
1 Carclew Road
Mylor Downs
Falmouth
Cornwall
TR11 5UN

If you don’t have a printer, please include the following information written clearly on a piece of paper:

• Name
• Address
• Email address
• Phone number

Please pack your garment carefully. We recommend sending it tracked/recorded delivery.

We’ll confirm receipt, and our expert machinists will work on getting your garment back to its best.

We’ll contact you to confirm the cost of the repair and take payment. (We accept debit card payments. We no longer accept cheques.) Once payment is received, we’ll send your garment back to you.

It depends on what needs doing, but generally between 2 and 5 weeks.

The best time to arrange a repair or refurbishment is at the end of the beekeeping season so that your garment is in great shape for the coming season.

No matter how old your BJ Sherriff suit or other BJ Sherriff apparel is, we will always try to restore it to its former glory. Sometimes this may not be viable. Garments will understandably get to the stage through age, wear and tear, when the clothing is beyond economical recovery. We will of course let you know if this is the case and can still return your garment to you.